Privacy Policy

Last Updated: 09 Nov 2024

Welcome to Amaura! Your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.amaura.in] (the “Site”), shop with us, or interact with our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following information about you:

Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
Account Information: If you create an account, we collect your username, password, and order history.
Transaction Data: Purchase details, order information, and payment methods.
Technical Information: IP address, browser type, device details, and usage data collected through cookies, pixels, and other tracking technologies.
Communications: Any communications with us, such as inquiries, customer support messages, and feedback.

2. How We Use Your Information

We use your information for the following purposes:

Order Fulfilment: To process and complete your orders, including shipping and returns.
Customer Support: To respond to inquiries and provide customer service.
Personalization: To offer recommendations and improve your experience on our Site.
Marketing: With your consent, to send you promotional communications, updates, and offers. You may unsubscribe at any time.
Security and Fraud Prevention: To protect against unauthorized transactions, enforce our Terms of Service, and comply with applicable laws and regulations.

3. Sharing of Your Information

We may share your personal information in the following situations:

Service Providers: With third-party service providers who assist us in operating the Site, processing payments, shipping orders, or analysing Site usage.
Compliance with Law: When required by law or legal processes, such as in response to a court order or government request.
Business Transfers: In connection with a merger, sale, or transfer of assets, we may disclose your information to relevant third parties.

4. Security of Your Information

We implement various security measures to protect your personal information. However, please understand that no security system is entirely impenetrable. By using our Site, you acknowledge that we cannot guarantee the security of our systems.

5. Your Choices and Rights

You have the right to:

Access and Update: Access, correct, or update your personal information through your account settings.
Opt-Out: Unsubscribe from marketing communications by following the instructions in the email or contacting us directly.
Delete: Request the deletion of certain personal information, subject to legal requirements.

To exercise these rights, please contact us at [info@amaura.in].

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and analyse site usage. You may choose to disable cookies through your browser settings, but doing so may affect your experience on the Site.

7. Children’s Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will be posted on this page with an updated date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Amaura

408, Palai Commercial Complex, Senapati Bapat Marg, Dadar West, Mumbai – 400028

Email: [info@amaura.in]

Phone: [+91 93591 35643]